Part-Time Member Service Representative (Hunting Park)
American Heritage Federal Credit Union
Customer Service/Call Center
201 E Clarkson Ave
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American Heritage FCU, a $2.3+ billion credit union, has an excellent opportunity for a Part-time Member Service Representative (Teller).
Provide an ultimate level of service to the members and employees of American Heritage Federal Credit Union.
Perform routine transactions on accounts, including but not limited to cash handling, check 21, shared branching, etc. and research member inquiries including follow up to ensure member satisfaction.
Professional, well-developed interpersonal skills essential for servicing Credit Union members and projecting a positive image as a representative for the Credit Union.
Strong familiarity with credit union's products, services, policies and procedures.
Excellent communication, organizational, problem solving, and member service skills
Ability to analyze and identify member's questions/problems and refer/cross-sell a product or service that would meet the member's financial need with the assistance of the ACS system.
Excellent attention to detail with the ability to perform expeditiously and accurately.
Outgoing, friendly, member oriented personality.
Teller/Cash handling and Sales experience preferred.
Must be willing to accept temporary or permanent reassignments and/or be willing to travel to other branches within the region as deemed necessary or appropriate by the employer to meet its business needs.
Requires education equivalent to a four year high school diploma
Must be available for morning, late night & Saturday hours.
*** Come experience why American Heritage Federal Credit Union is a seven time award winner in the Philadelphia Business Journal Best Places to Work contest!! ***
WE OFFER YOU THE RIGHT FINANCIAL SOLUTIONS BECAUSE YOU ARE FAMILY.
Associated topics: coordinator, customer care representative, customer service representative, customer service specialist, internship, phone, service specialist, support, system support, technical assistant
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.